SHIPPING POLICY

Last Updated: September 3, 2026

We’re committed to making your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed during weekends, holidays, or promotional periods may require additional processing time.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

2. Shipping Times

Delivery times vary depending on your location, shipping method, product availability, and the carrier handling your order.

Estimated delivery times are provided at checkout or in your order confirmation where applicable. Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control.

3. Shipping Costs

Shipping fees, if applicable, are calculated and displayed during checkout based on your delivery location and selected shipping method.

From time to time, we may offer promotional or free-shipping offers. Any applicable offer will be clearly displayed on our website.

4. Order Tracking

When tracking is available, your tracking number will be provided by email after your order has been shipped.

Please allow some time for the tracking information to update after shipment.

5. Delayed or Lost Orders

While we work with reliable shipping carriers, delays can occasionally occur due to weather, customs, carrier disruptions, incorrect address information, or other circumstances beyond our control.

If your order appears to be significantly delayed, please contact our customer support team so we can assist you.

6. Incorrect Shipping Information

Please carefully check your shipping information before completing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned. Additional shipping costs may apply if an order needs to be reshipped.

7. International Orders

For international orders, delivery times may vary due to customs clearance and local delivery procedures.

Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by their destination country.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order details and clear photographs of the package and product.

We will review the situation and work with you toward an appropriate resolution.

9. Contact Us

If you have questions about your shipment or need assistance with an order, please contact our customer support team.

We’re always happy to help make your shopping experience as smooth as possible.